Portland Street Medicine uses a virtual phone system called Talkroute to communicate with our patients and community members.

Patients and community members can reach out to our intake and referral line via text message or voicemail at (503) 501-1231.

Patients, community members and all others communicating with Portland Street Medicine via our phone line listed above have the right to opt-in or opt-out of any text messages, phone calls, or any other forms of communication with Portland Street Medicine.

Upon initial contact, users will be provided with a ‘opt-in’ message that will prompt a ‘YES’ reply to consent to receive further communications from Portland Street Medicine. Users will also be provided on initial contact with an opt-out message that will discontinue any further communication from Portland Street Medicine via replying by text message with the word ‘STOP’. Users may text ‘STOP’ at any point to discontinue further communication from Portland Street Medicine.

Further details on Portland Street Medicine’s use of Talkroute and the information we do and do not collect is available via our Privacy Policy, linked on the menu to the left.